Vodafone 3G: 11hr outage hits Perth

Vodafone 3G: 11hr outage hits Perth

Summary: Vodafone's 3G network coverage in Perth has now been restored after an 11-hour outage caused by "routine network maintenance".

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Vodafone's 3G network coverage in Perth has now been restored after an 11-hour outage caused by "routine network maintenance".

Vodafone Hutchison Australia (VHA) confirmed that its 3G coverage in Perth and surrounding suburbs experienced an outage between midnight and 11am today. Customers had earlier today complained that 3G and GSM/GPRS reception was "intermittent".

"Vodafone engineers worked as quickly as possible to repair the 3G network fault, which was caused by routine network maintenance," a VHA spokesperson told ZDNet.com.au.

Customers with 2G-enabled devices were still able to access Vodafone's 2G network and use voice and text services, said the spokesperson.

The newly merged mobile telco earlier this week announced its 3G network now reached 94 per cent of the population, and was extended in WA to the remote northern location Kununurra.

Vodafone said it regretted any inconvenience experienced by customers in Perth and that it will address compensation claims on a case-by-case basis.

Topics: Outage, Big Data, Mobility, Telcos

Liam Tung

About Liam Tung

Liam Tung is an Australian business technology journalist living a few too many Swedish miles north of Stockholm for his liking. He gained a bachelors degree in economics and arts (cultural studies) at Sydney's Macquarie University, but hacked (without Norse or malicious code for that matter) his way into a career as an enterprise tech, security and telecommunications journalist with ZDNet Australia. These days Liam is a full time freelance technology journalist who writes for several publications.

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2 comments
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  • How did anyone notice

    The vodafone network is so bad I am amazed anyone noticed.
    anonymous
  • @How did anyone notice

    I'd agree with that, Vodafone 3G is slower than a wet week.
    anonymous