Webcredible on usability and accessibility
Summary: Lisa Halabi from Webcredible explains why e-commerce websites need to work much harder on making their sites usable and accessible
Lisa Halabi from Webcredible explains why e-commerce websites need to work much harder on making their sites usable and accessible.
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Talkback
yes but...
For these sites to be truly accessible for all then they are going to haft to change them quite considerably to achieve this, even paypal's sight is atrocious for usability.
Barclay's recently overhauled there Internet banking sights and my god what a difference it has made, and I dare say the server loads will be considerably less now given that people can just login do what they need to and then log off, this will help reduce the security risks also.