Workday in the cloud's new world order: What's next?

Workday in the cloud's new world order: What's next?

Summary: Oracle partners with Salesforce, Microsoft and NetSuite in a week. Analysts say Workday needs to think through its partnership strategy to control more of its own destiny.

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The Oracle-Microsoft-Salesforce-NetSuite partnerships clearly draw a few lines in the enterprise software ecosystem. Oracle appears to be building a confederation of companies that are integrating their wares. As Oracle CEO Larry Ellison noted repeatedly the prize is human capital management software.

The natural question amid the cloud computing shifts is this: What should Workday do?

Before last week's Oracle-Salesforce partnership, Workday could depend on Salesforce CEO Marc Benioff as a key partner. Workday will still be a partner, but the Oracle deal will strain the relationship. In a nutshell, Workday will have to blaze its own path where it controls its own destiny.

Related: Workday CEO: Cloud costs and future expansion plans | Larry Ellison and Marc Benioff: A cloud bromance for the ages | Oracle, Salesforce.com CEOs team up to discuss new cloud deal | Your new cloud boss? Your old software boss | Oracle's master stroke: Boxing, locking Salesforce in

Among Workday's options:

Align with IBM. Wells Fargo analyst Jason Maynard said that the Oracle partnerships will force a series of alliances and force the cloud strategies of Microsoft, SAP, IBM, HP and Workday. IBM would be a good fit for Workday. Why? Maynard explains:

For customer management, IBM has put privately held SugarCRM at the center of its implementation services and own internal solutions. While Kenexa is part of the HCM puzzle, it does not offer a core HCM system. IBM lacks the key systems of record for customer management, HCM, and financial functions. We think this means it is in their best interest to align themselves closer with Workday. Since we believe that the industry is in the early stages of a major replacement cycle it seems as if IBM will need to expand its footprint into these areas.

A Workday-IBM partnership could be powerful. Workday would also have a big brother against Oracle.

Eye CRM software or aim for a leapfrog of Salesforce. Workday to date is build on a best of breed integration strategy. Workday will integrate with providers such as Salesforce, who until last week also saw Oracle mostly as an enemy. Cowen & Co. analyst Peter Goldmacher said:

We think Workday has to reconsider creating its own CRM product. Much in the same way coming to the Cloud later enabled WDAY to build out a competitively advantaged NoSQL, in memory data infrastructure, we think a fresh start with CRM enables Workday to offer a significantly more contemporary product that is built on the foundation that data adds value to an app beyond automation. We have a tremendous amount of respect for LinkedIn, an internet directory of everyone that should be in a CRM system. If Workday and LinkedIn can work together exclusively to roll out an entirely new class of CRM, then Salesforce could become a legacy system in world record time.

Stick to its strategy. Workday has been a royal pain to Oracle on the HCM front. Even with the Salesforce partnership, Workday can continue to remain focused and thrive. Amid mergers, the independent vendor can do well. Perhaps, this tech axiom plays out for big partnerships too. Workday appears to be targeting industries more and that move could pay off nicely.

aneelbhusriworkdayceo220x244-200x222
Workday co-CEO Aneel Bhusri finds the cloud partnership state of affairs dramatically different as Oracle and Salesforce team up.

Here’s Aneel Bhusri, chairman, co-founder and co-CEO of Workday, in a recent chat with ZDNet’s Toby Wolpe:

So the number of prospects will not be an issue for Workday for the next five years, according to Bhusri, but even after that period there is a natural progression for the company to move into industry-specific applications.

"That would be a natural place for us to go. HR and finance are cross-industry, they work across all types of companies, but if you're going to go deeper into banking you need to think about banking and trading applications. If you're going to go deeper into retail, you need merchandise-management applications," Bhusri said.

Eye data as the prize. There's another key element worth noting. Perhaps Workday is really about analytics and big data in the end. If that's the case, analytics as a service is a likely extension. 

Topics: Cloud, Enterprise Software, Oracle

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2 comments
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  • Stick to its strategy.

    As your colleague Dennis Howlett explains, Workday is chugging right along delivering great product. (http://www.zdnet.com/workday-17-more-significant-enhancements-7000002945/)

    There is still a lot of evidence that the Oracle + Salesforce announcements primarily consisted of fairly lightweight marketing announcements as frosting on top of a very big database renewal contract. In that case, Workday should just ignore it and carry on.

    But, more importantly, as Dennis points out, innovation comes from building product from customers, more than reacting to competitors. And, as a strategy guy who got my start at PeopleSoft, I also know it's not Dave's or Aneel's way to spend a lot of time thinking about announcements like this.

    Cheers --

    --Chris.
    Chris_van_Loben_Sels
  • is it really exclusive?

    what is the basis for asserting the Oracle-Salesforce partnership is as exclusive as suggested here? Couldn't it be as simple as Salesforce used its potential purchase of more Oracle software to extract a concession from Oracle they would make their ERP software work more closely with Salesforce. And its presented as a partnership ?

    for another perspective on what the deals mean, see the open marketer blog, http://bit.ly/10VNdQF
    jamesr26