Worries about the web and Google's role in it
Summary: Google's algorithmic changes and its focus on big brands is changing the web, and big business is reaping the benefits.
The below comment is from Aaron Wall's excellent SEOBook.com — my go-to source for understanding search engine optimization (SEO) and the algorithmic games that Google [$GOOG] plays with hundreds of thousands of businesses the world over.

Few journalists understand Google's business, because if they did, they would be writing some amazing stories; stories that would attract scrutiny of the kind that Google wouldn't want.
This is why Google likes to point over there, and say, "Look at that car, it's driving itself!"
Or, "Look at our chairman, he's in North Korea and now he's in Myanmar, telling them to open up the internet." All red herrings designed to focus attention away from how Google makes money.
[Matt Cutts, Google's official web spam explainer, is another red herring — cut off and five steps behind Google's strategy. In January, he took 30 days off from the internet.]
Journalists run their Google beat as if it were based in Detroit, not Silicon Valley, because they don't understand the dynamics of its business, but they can understand a driverless car. They don't see that Google is engaged in a massive war against small business, which is fundamentally a war against jobs.
Google's dirty little secret is that its commercial algorithm is broken, and it can't distinguish between quality content and spam. Which is why it is backing big brands in a big way, because that's the easiest way to sort things out.
That's too bad for small mom-and-pop businesses and the backbone of the economy.
Please see Aaron Wall's latest article: Is Google Encouraging User Generated Spam on Social Media Sites?
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Talkback
Excellent Article
Google gets away with a lot for a good reason.
That being said ALWAYS watch what Google is doing. They are a business and some of the things they do are not in service of their customers. Google Reader being shut down would have been easier to handle if Google released the programs source to open source developer. If there is no money to be made then they should have released it.
You sure?
Secondly, there are really only two types of business models, high price low volume or low price high volume. Googles plays the low price high volume which some people prefer because they can save a buck - but it comes at a price...less privacy and more Ads. If you don't mind in you face advertising then stick with Google.
Mixed up messages anyone?
Secondly that is the scariest interpretation of businesses ever. Only two types of Business models, what next the two sentence business plan? MBA everyone would love that statement. Google has a few ads on their search page compare to their only of real competitor Bing that has half a page of ads and one of the 2 sidebars full of ads. Not much of a real choice there.
One more thing
Oh the irony
The margin are so small
The article is clear just looking at the bad side of Google.
People are free to use other services, other search engines, .... People are more locked with other businesses.
I want stop using gmail? easy. Want to use Bing? I can start now, ... Try that with other things...
The thing is, products and services must be desirable.
I dont think that's what he's talking about
How do I find the local computer store, when the tops spots are "owned" by Best Buy, Apple, Fry's ect? Now add to that the fact that Google serach is default installed on Android. And tied into gmail, Google docs, ect.
Google wants control of the web, so how is that good for the little guys who rely on it just as much as the big guys do?
And you do?
I don't think that finding local small businesses is the problem. The problem is finding small businesses that aren't local. If you search Google for a product, such as "toast oven," the top three retailer results are Amazon, Best Buy, and Walmart. On Bing, the top three retailer results (not counting ads) are Amazon, Walmart, and Lowes. What search engine is going to present small businesses at the top of the results for searches like these?
Hello? I was using that as a quick reference example, dmw2
It's not about "I'm dumping my gmail and going with Hotmail".
Exactly
It's advertising
Before web (and Google - don't think it's just Google), the small burger restaurant was a lot more invisible, while MacDonalds could afford worldwide ads on national tv the small restaurant was just a small sign on the street.
Alas...it would never last
I remember when there were dozens of competing PC companies with their own OSes until MS reduced it to just the boring white box/Windows world. Similarly I remember the web with dozens of popular search sites and the handset market with different OSes...alas now there is really only Sndroid and Google search.
Search engines