You're not alone: Gmail is down.

You're not alone: Gmail is down.

Summary: UPDATED x3: Naturally, Twitter has gone crazy with everyone asking what to do now while Gmail is out of service.

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The Internet is undergoing what might be considered a minor crisis. Gmail, Google's very popular cloud-based email service, is suffering an outage.

The outage appears to be affecting both the mass consumer version of Gmail as well as corporate Google Apps accounts worldwide.

Since approximately 11:00AM PST, Gmail users are being presented with the following error message:

We’re sorry, but your Gmail account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.

However, many mobile and Exchange users are reporting access to email as normal.

Google has not responded publicly yet, and the Google Apps Dashboard continues to display everything as normal, even though that is clearly not the case.

Naturally, Twitter has gone crazy with everyone asking what to do now while Gmail is out of service. Here are a few examples:

We're tracking the situation and will follow with updates.

UPDATE: As of 11:25AM PST, service has resumed for many -- albeit some features are not back to full functionality. Some error messages include not being able to load contacts databases or even send emails just yet.

For example, don't be surprised to see this message right now:

Oops... a server error occurred and your email was not sent. (#807)

The Google Apps Dashboard has also been updated with an orange light, signaling "Service Disruption." Here's the update from Mountain View thus far:

1/24/14 11:12 AM We're investigating reports of an issue with Gmail. We will provide more information shortly.

UPDATE 2: First, Google has published another update to the Dashboard:

1/24/14 12:14 PM Gmail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

And while there are still some after effects plaguing some Gmail users, maybe no one has it worse than this one Hotmail user, as reported by TechCrunch.

UPDATE 3: Google is giving Gmail (and Google+, which didn't garner nearly as much attention) the all clear:

1/24/14 12:23 PM The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

Screenshot via Yahoo (Twitter)

Topics: Cloud, Apps, Google, Google Apps, Web development

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29 comments
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  • AAAAAAGH!

    What am I gonna do without my GMail?!?!?!?!?
    doodlius
    • Just a little NSA scan taking longer than expected

      Be patient it will be back once NSA is done.
      LBiege
      • Google does it's own spying...uh ad harvesting

        They don't let the NSA spy without paying first, or a stern finger waving.
        Boot_Agnostic
        • Yeah probably went down because their spambot couldn't keep up

          with putting spam mails in everyones inbox.
          Johnny Vegas
    • Change to Outlook, is better

      Use outlook instead :)
      Jaime69
      • Had to use Outlook.

        As a backup, I had to switch to Outlook, which still sucks every bit as much as I remember from the last time I used it about 6 months ago.
        S_Deemer
      • Outlook down

        @Jaime69 : Perhaps you haven't noticed the multiple Outlook.com outages this month?

        http://www.isitdownrightnow.com/outlook.com.html

        "Stan Sraka · 18 January 2014 - 23:13
        After being down for a day, Outllook worked for another day and now it's down again!!! Can't they may a global announcement when some of there severs are down? Why leave us in the dark!!!"

        Compared with that, a Gmail outage of less than an hour looks pretty good.
        S_Deemer
    • Easy to fix ^_^

      It's really easy to fix it and you can access it easily from a laptop or desktop. Just download Google Chrome if you don't have it, and then in the Google Chrome store get the app "Gmail offline" it looks exactly like the gmail app except instead of red it's blue. With that you can easily check your inbox! Hope I helped :)
      Lauryl Selmo Johnson
    • it's sabotage

      done by the axis of evil software
      LlNUX Geek
      • Poor Google...

        Getting back-stabbed by the Axis.

        That's not very nice, Axis.
        ForeverCookie
        • Comment of the day...

          You sir, have one the internets!
          daftkey
          • Er won.. one.. of the internets...

            ...nevermind.. (facepalm)
            daftkey
  • Terror Attack!

    Black hatters have cracked Google's admin password to their servers - 1234.
    dvsit
  • What to do now while Gmail is out of service????

    I dunno,

    Phone?

    Too radical I suppose.......
    Boothy_p
  • You're not alone: Gmail is down.

    What OS does it run???
    Loverock.Davidson
    • LOL!

      Touche, I suppose.
      William.Farrel
      • Oh yeah, because no Windows server has ever gone down /s

        You two are a pair of imbeciles.
        1,2,3
        • It's obvious you're more then happy to dish it out,

          and even more obvious you can't take it. You're a piece of work, you are.

          And you have the audacity to call others imbecile?
          William.Farrel
          • Can't take what?

            I can't see any comments to "take" and I can assure you that there is bugger-all that you can say that is going to make me lose sleep.

            Just another imbecilic comment from you, a troll!
            1,2,3
    • Well at least Gmail doesn't need its own 3rd party "Is it up?" website.

      Like Outlook.com does:
      http://www.isitdownrightnow.com/outlook.com.html
      Thanks S_Deemer
      anothercanuck