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(Image: Bizer Mobile)
Phone Rights is backed by the Australian Communications Consumer Action Network (ACCAN) and is designed to allow users to test their reception, and log where and when they are experiencing call dropouts, delayed text messages, and slow internet so that they can make a complaint to their provider.
"This app is the ultimate guide for customers about their rights as a phone or internet customer," said ACCAN spokeswoman Elise Davidson. "The rules around telecommunications can be really confusing for customers, and this app makes it simple for consumers to figure out how to get a problem fixed."
That's ACAAN's side of the story, now let's see what users think of this app:
"Crashes every time. Disappointing because it is a good idea and has some good info on how to proceed with complaints," said a so-called Mark Walker on the Google Play store.
And in case you think it is merely another Android crash issue, here is an iPhone users called Donks21 that left a review: "Great concept, but unfortunately, I can't log my issue after taking pic of low signals? App still has bugs, looking forward to update."
In summary: A great app in theory, not quite so great in practice.