ZoneAlarm Security Suite

ZoneAlarm Security Suite

Summary: ZoneAlarm Security Suite puts Norton Internet Security and McAfee Internet Security to shame with its easy-to-use features.ZoneAlarm's Security Suite is one of the best security suites we've seen.

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ZoneAlarm Security Suite

ZoneAlarm Security Suite puts Norton Internet Security and McAfee Internet Security to shame with its easy-to-use features.

ZoneAlarm's Security Suite is one of the best security suites we've seen. Its interface is far easier to use and understand than the competition's, and its feature set, which includes a personal information vault and IM message encryption, puts the comparably priced Norton Internet Security 2004 and McAfee Internet Security 6.0 to shame. While there are still some areas (namely spam filtering) that we'd like to see ZoneAlarm beef up in later versions, overall, ZoneAlarm Security Suite is the suite to beat for all-around Internet privacy and security, whether you use your PC from home or take the corporate laptop out on the road.

ZoneAlarm Security Suite is available as a boxed CD or as an 11MB download. (You can download a trial version here from ZDNet's Download channel). When you install, the program asks for your Internet connection method (dial-up, DSL, cable, and so on), the type of computer you use (single user, family, laptop, workstation), whether you're part of a network and already use antivirus software. This information provides ZoneAlarm Security Suite with an initial configuration that you can tweak later if necessary.

After rebooting your PC, ZoneAlarm Security Suite launches its main interface, the Control Center, which is clean and concise, with configuration options intuitively divided under 10 tabs (Overview, Firewall, Program Control, Antivirus, E-mail Protection, Privacy, ID Lock, IM Security, Web Filtering, and Alerts & Logs). For example, you can customise the ad-blocking feature to permit banner ads while removing animated and pop-up ads.

Overall, ZoneAlarm Security Suite's configuration is as simple or complex as you prefer. For instance, set the suite's Internet cookie management to off, turn it on high (blocking all cookies), or leave it at medium to permit session-only cookies. If you want more detailed control, however, you can accept each tracking cookie on your computer for whatever length of time you like. While Norton and McAfee also allow for these options, you'll have to dig several layers down to find them.

Considering the suite's functionality, it requires relatively little of your memory resources: roughly 9MB of RAM. In informal tests, the firewall produced almost no degradation in speed while accessing the Web. Norton and McAfee introduce a little more system drag. The only inconvenience occurred shortly after installation, when ZoneAlarm asked us to allow or deny each of our Internet browsers and various other programs to interact with the Web. Once set up, however, the suite's firewall is transparent.

Considering ZoneAlarm Security Suite's modest price, we are impressed with the breadth and depth of its features. In addition to thwarting would-be hackers with its excellent firewall and viruses with its solid antivirus software, ZoneAlarm Security Suite encrypts instant messages for ICQ, AOL, MSN, and Yahoo and protects you against IM spam (a.k.a. spim). It also filters Web e-mail scripts, suppresses TCP/IP responses on unused ports to better hide your system from Internet scanners, and monitors all inbound and outbound Web contacts, alerting you to any unauthorised access. Both McAfee's and Norton's Internet security suites provide similar protection.

We're especially impressed by ZoneAlarm Security Suite's unique privacy control feature, which lets you store and track user-defined personal information in an encrypted "information vault." If you subsequently type any of that data, such as your credit card number, on a Web site, ZoneAlarm asks whether you want the destination added to your Trusted Sites list. If you say no, the outbound transmission is blocked. This feature stops keystroke loggers and other tools used by identity thieves; currently, it isn't included within either the McAfee or Norton Internet security packages.

For a more in-depth discussion of the antivirus and firewall features within ZoneAlarm Security Suite, see our review of ZoneAlarm with Antivirus.

Still, there's room for improvement here. For example, ZoneAlarm Security Suite doesn't include a heuristics-based scan within ZoneAlarm Security Suite's spam control, just a whitelist of acceptable senders. Heuristics can block spam based on unique features within the message, not just the sender's name or address. Worse, ZoneAlarm's whitelist isn't even maintained on your computer, but back at Zone Labs, making editing your allowable contacts an online activity rather than something you can perform anywhere, anytime on your laptop.

The ZoneAlarm Security Suite lacks documentation, either printed or as an electronic file, and the tutorial is more of a glitzy marketing device than an informative tool -- a drawback in a product of this complexity. However, the built-in help file is excellent, thorough, and specific, effectively balancing detail and clarity.

ZoneAlarm Security Suite
Company: Zone Labs
Price: US$59.95 (~AU$84) (1 year Single User License)
Distributor: Zone Labs

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Topics: Security, Broadband, Browser, Privacy

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3 comments
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  • i updated the previous version of zone alarm ,i have only one comment ...zonelarm had an awesome product for years ...i had nothing but problems since i update to the new version ...i deleted it and went back to the old one.
    anonymous
  • What a rip!

    This is from the FAQ on Zone Labs website:

    8. Is it possible to upgrade to ZoneAlarm Security Suite if I'm already running ZoneAlarm Plus?

    Yes, you may install ZoneAlarm Security Suite if you are already running ZoneAlarm Plus. You do not need to un-install ZoneAlarm Plus before installing ZoneAlarm Security Suite.

    Please keep in mind that if you still have a valid subscription for ZoneAlarm Plus, you will not be able to carry over the remainder of your ZoneAlarm Plus subscription when you purchase ZoneAlarm Security Suite.
    -------------------------------------------------
    So, if you are like me, with a 2 year prepaid subscription that will not run out for another 18 months you're screwed if you go with their new product. Too bad since I'd like to upgrade.
    anonymous
  • Completely unstable

    Periodically blocks ports 25 and 110 (email); blocking can only be stopped by shutting down ZASS (turning off the firewall within ZASS has no effect). Changing zone and custom settings sometimes have a temporary effect, but blocking always returns.

    AV and FW status are green when there are pending updates. Scan scheduling inoperative. A complete waste of money.
    anonymous