Just 25% of European organizations will have adopted VoIP by year-end 2005. Less than half of the European organizations surveyed have spent anything on IP telephony, and less than a third expect to increase spending this year. While 32% of companies surveyed are evaluating or piloting VoIP, and there will be twice as many deployments this year than in 2004, some 40% of respondent still have no immediate plans to adopt the technology, Forrester Research says. 34% of respondents identified cost as the major obstacle to VoIP deployment, with concerns about reliability next and 15% and compatibility issues at 9%.
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