Ipsos Reid surveyed Canadian business executives regarding their upgrade plans. 41% said the amount of time it takes to evaluate new ways to increase productivity is a problem. 62% cited the cost of products and services as a hurdle. 82% said new technology would help them achieve better productivity. 64% intend to update their software, while 48% say they intend to implement new business processes, and 44% are planning to develop a new website.