Atlassian takes JIRA to customers’ data centres

Atlassian has unveiled its new enterprise offering, JIRA Data Center, which it says provides high availability and performance at scale for teams building mission-critical software, and is designed for use in customers' own data centres.

Named after the Japanese word for Godzilla — Gojira — JIRA, a bug and project-tracking software product, was the Australian startup's first release over a decade ago.

JIRA Data Center is the latest offering of the company's team project management software, and can be deployed across multiple nodes for instant scalability, according to Atlassian.

The company says it offers high availability and performance at scale when hosting its applications in customers' own data centres.

Meanwhile, Atlassian's complementary Confluence Data Center, designed to quickly scale team collaboration across an enterprise, will be rolled out later this year.

According to Atlassian senior cloud engineer, Chris Fuller, as of 9 June, JIRA and Confluence had not yet reached a "100 percent" agreement in their approaches to the Data Centre offering — with both having different approaches to caching and cross-cluster messaging.

With JIRA Data Center, concurrent user capacity grows steadily as more nodes are added. Clustering capabilities smooth out spikes in traffic improving performance and usability.

Both JIRA Data Center and Confluence Data Center are designed to provide active-active clustering to reduce the risk of system downtime. The platforms integrate with industry standard technologies for database clustering and shared file systems to minimise single points of failure.

Teams can add a node in a cluster in real time, according to Atlassian, and re-indexing is quick, since search indexes can be copied from another node.

"In our load testing, a two-node JIRA Data Center cluster was able to support twice the concurrent users as a single JIRA Server with the same response time. We can't wait to see what scale our customers reach with the new offerings," said Bryan Rollins, Atlassian JIRA general manager.

To support the offering, Atlassian said it is also introducing new premier level customer support, technical account management and authorised enterprise partners.

"JIRA is at the centre of so many amazing software teams — teams that send NASA rockets into space or sequence the human genome," said Rollins. "The work of every software team is becoming increasingly more complex and vital."

According to Atlassian, more than 25,000 companies and 8.5 million users use JIRA daily to manage and track mission-critical software projects for their teams and businesses. Close to one-fifth of companies using JIRA have more than 1000 employees.