Average VOIP user ARPU is $25

Forrester Research estimated that a customer switching to Internet calls would cut average revenue per user (ARPU) in half, to $25 for unlimited packages from $50. In the United States alone, this would result in a revenue decline of $240 mln per year for every 1 mln consumers who shift to VoIP.

Forrester Research estimated that a customer switching to Internet calls would cut average revenue per user (ARPU) in half, to $25 for unlimited packages from $50. In the United States alone, this would result in a revenue decline of $240 mln per year for every 1 mln consumers who shift to VoIP.

Newsletters

You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
See All
See All