Capgemini, NetSuite launch 'virtual company' BPO toolkit

The bundled service combines outsourced processes, technology and infrastructure to offer a pre-configured back office in the cloud.


French IT consulting firm Capgemini and cloud-based software provider NetSuite have teamed up to offer out-of-the-box, pre-configured software and applications to startups and organizations looking to scale or expand into disruptive environments. 

The bundled business process outsourcing (BPO) toolkit works by combining outsourced services, processes, technology and infrastructure to offer a pre-configured back office in the cloud. 

It includes services such as HR and finance that the companies say can integrate seamlessly with the parent company's existing technology. By doing so, users can lessen their go-to-market timeframe and focus on core business priorities, according to the two companies. 

For example, when entering a new market, organizations are typically faced with a barrage of personnel and IT requirements. But with this virtual company model, organizations can cherry pick which business processes they wish to automate and outsource, theoretically increasing their agility when it comes to expansion.

"Many organizations generate new ideas but struggle to industrialize them due to the challenges of the administrative burden," said Christopher Stancombe, CEO for Capgemini's business process outsourcing. "Our Virtual Company solution was created in response to this growing demand for outsourced technology platforms to aid speed to market and reduce set-up costs. This is where the BPO market is evolving – helping solve some of the most pressing challenges in business today, by understanding what really affects the performance and culture of an organization."