/**/Customer service at the Commonwealth Bank (CBA) is still not making the grade despite an AU$1.5 billion, three-year transformation project nearing the end of its life, according to new CBA chief Ralph Norris.
Banks praised for their internal cyber defence capabilities
With concerns over where the responsibility of attribution should lie.
Over 800 million WeChat users sent digital monetary gifts during Lunar New Year
The record number came after the Chinese technology giant announced last month that daily active users of its popular WeChat service exceeded 1 billion. ...
Ukrainian man jailed for stealing $15 million from Russian banks
Bank funds were stolen by hackers as part of a wider cybercriminal ring.
Brazil's largest bank rolls out AI-enabled cameras in branches
The initiative at Itaú Unibanco aims to improve security and customer experience but raises concerns over customer privacy.
Commonwealth Bank spends AU$904m on IT as H1 profit drops by AU$300m
The bank plans to be 'the best in digital'.
Real-time information-sharing database proposed for Aussie finance watchdogs
The final report of the Banking Royal Commission has determined that a new statutory scheme for the sharing of information between APRA and ASIC is required to more efficiently oversee ...
Brazilian unicorn cries out for foreign techies
São Paulo-based fintech Nubank is recruiting hundreds of tech professionals.
Singapore banks given more time to adopt e-payment protection guidelines
Originally scheduled to come into effect at the end of January, e-payment user protection guidelines will now be rolled out on June 30, after industry regulator Monetary Authority ...
SWIFT uses blockchain for cross-border payments gateway trial
The gpi Link proof of concept will use R3's Corda distributed ledger technology.
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