Cisco axes corporate cloud email

Cisco has pulled the rug from under its enterprise cloud product, Cisco Mail, saying the former WebEx product did not meet customer needs

Cisco has decided to discontinue its Cisco Mail software-as-a-service product, saying customers are now interested in social collaboration and stand-alone email.

Cisco cuts Mail

Cisco cuts Cisco Mail, says collaboration software chief Debra Chrapaty. Photo credit: Dan Farber/CNET News

Cisco Mail, which was originally launched as WebEx Mail, will be phased out to allow customers to move to alternatives, Debra Chrapaty, the company's collaboration software general manager, said in a blog post on Tuesday.

"The product has been well received, but we've since learned that customers have come to view their email as a mature and commoditised tool versus a long-term differentiated element of their collaboration strategy," Chrapaty said. "We've also heard that customers are eager to embrace emerging collaboration tools such as social software and video."

Cisco Mail was launched as WebEx Mail in November 2009, as a corporate-grade, Microsoft Outlook-compatible hosted email product. Cisco WebEx Mail was based on Cisco's PostPath acquisition.

Staff working on Cisco Mail will be re-employed in other parts of Cisco, Chrapaty said.

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