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CityRail struck by EFTPOS fault

CityRail ticketing offices were struck by an EFTPOS outage this morning, affecting around 200 stations and thousands of commuters.
Written by Luke Hopewell, Contributor on

in brief CityRail ticketing offices were struck by an EFTPOS outage this morning, affecting around 200 stations and thousands of commuters.

CityRail

CityRail's ticket offices were hit by an early morning EFTPOS outage today. (Cityrail image by George Grinstead, CC BY-SA 2.0)

The EFTPOS facilities went down in CityRail ticketing offices at around 7:15am this morning and were brought back online around an hour later, according to CityRail.

CityRail said in a statement that the issue was still being investigated. The organisation believes the issue was caused by a communication problem.

During the outage, customers were still able to use EFTPOS facilities on CityRail's automated ticketing machines, but the ticket offices only accepted cash payments.

RailCorp is still without a chief information officer (CIO) after Viki Coleman resigned in October 2009 following an allegation of "dishonest or corrupt behaviour".

Gary Pederson, group general manager of finance and corporate services was appointed as acting CIO until a replacement could be found.

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