Computer glitch hits Halifax customers

Bring back the abacus, that's what we say...

Bring back the abacus, that's what we say...

Thousands of Halifax customers have been charged the wrong interest on their mortgages due to a computer glitch. Britain's biggest mortgage lender admitted that around 28,000 people had been charged too little interest because of a 'processing error'. The average shortfall is around £175. A further 12,000 have been over-charged by an average of £50. Halifax is writing-off the sums in interest that have been underpaid, and will reimburse in full all those who have paid too much.