The majority of UK IT directors have confidence in the ability of their networks to handle ecommerce traffic, despite the fact that over half battle bottlenecks in their personal use of the network.A study from Siemens Network Systems found that 59 per cent of IT directors experience delays when using the company network, but only one in five believe that means the network isn't robust enough for ecommerce. Geoff Petherick, CEO of user group UKCMG, found the results surprising. He said:
"Most company networks are over-configured, because they don't have sufficient network planning resources. Five or ten lines are carrying a lot of traffic, but the other 590 don't have anything on them." He said that companies moving into ecommerce run into problems even though the network may only be running at 10 per cent of capacity. Petherick explained: "They configure the network and then find out afterward that the hit rate off the new website is higher than anticipated. Typically, IT is relying on estimates from marketing, and they underestimate because there's no experience of ecommerce."