CRM software to grow less than 5% in Western Europe

The Western European CRM applications market will grow less than 5% annually, according to IDC. The market is maturing rapidly and IDC does not expect double-digit growth to occur in the coming years.

The Western European CRM applications market will grow less than 5% annually, according to IDC. The market is maturing rapidly and IDC does not expect double-digit growth to occur in the coming years.