Customer satisfaction across financial service institutions

Financial Institution200620072008Bank69%70%72%Credit Card Company63%62%65%Brokerage Firm66%67%70%Source: comScore

Financial Institution 2006 2007 2008
Bank 69% 70% 72%
Credit Card Company 63% 62% 65%
Brokerage Firm 66% 67% 70%
Source: comScore