Datacom gears up for mid-market cloud uptake

As more mid-market firms move into the cloud, Datacom has partnered with Kaseya to consolidate its monitoring tools so it's able to scale it services for its enterprise clients.

For large corporations such as the likes of JP Morgan and American Express, the process of moving into the cloud began in the early 2000s when IT budgets were not a large concern, but for a majority of the mid-market enterprise space that process has only started recently, according to Dermot McCann, Kaseya Australia and New Zealand managing director.

McCann said the difference between the cloud now and then is that while the capabilities are the same, and it's not a "dumb down or light version", it's an easier model to consume.

"The pay as you go capability is acceptable and it's not only limited to the top global companies, it's now available to mid-market and small businesses," he said.

"What we're seeing driving this shift is quicker time to value where you can buy cloud services, and you can have it up and running in a few days.

"Also the advent of mobility, where expectations by consumers and corporate applications are much more intuitive, there's now an increased expectation that trend will continue with software consumption, and that's why it has become much easier to consume.

"Although there are some of the critical large legacy systems that are still being built under a certain framework, and they lend themselves to not being easy to use."

Taking advantage of this shift is Datacom, which has selected Kaseya through a tender process for its cloud monitoring solutions, and IT systems management platform, Virtual System Administrator (VSA) Professional, to streamline the environment.

Datacom Australia director of cloud and tools, Rob Purdy, said the company has identified there is a need to replace and consolidate several of its monitoring tools, and required a flexible solution that could scale to service its enterprise and SMB clients.

He said the partnership reflects the new form of cloud where customers can now purchase as much as they need it, when they need it, without the complexities.

"Essentially customers can buy into the cloud if they use it," Purdy said. "If the business changes, or they need new functionality, they don't need to engineer it, they can change consumption accordingly. If they're downsizing, they can change the consumption and match up the economics to that.

"But there are still a lot of traditional providers that are working with three-year lock in contracts, but that doesn't really happen when you're in the cloud, and that's why the market is moving so much."

In fact, Purdy describes the uptake of moving into the cloud in the mid and smaller market has been like wildfire.

"It's pretty rapid, the big organisations can afford to sustain infrastructures in the long term whereas mid market find it hard to justify that extra edge and extra tool. So if you can consume being in the cloud on a monthly basis it's really quite attractive," he said.

Datacom Australia's partnership with Kaseya follows Datacom New Zealand's partnership with the cloud-based IT management software firm. Purdy said Datacom has saved "hundreds of thousands of dollars in licensing costs" and have managed to move tasks from "what usually took days to less than an hour", and hopes to see similar outcomes in Australia.