David Jones has revealed that customer details have been stolen as a result of its website being hacked.
In a notice on its website, the Australian department giant said that on September 25 its website was hacked, but assured that no customer credit card information, financial information, or passwords were stolen, as it does not store any credit card information or financial information on its website. It said the only customer details that were stolen were names, email addresses, order details, and mailing addresses.
"We confirm that it is not necessary for you to take any action regarding your credit or other payment cards in response to this email, as your financial information data is not at risk," the retailer said.
David Jones said as soon as it was made aware of the attack, it made amendments to its website as to prevent any further unauthorised access. The retailer said it is also assisting the Australian Federal Police with the investigation into the matter.
"We are committed to making this right and are taking action to reduce the likelihood of this happening again. We are reviewing our systems, security measures and working with expert security consultants. Protecting our customers is of paramount importance to us," the company said.
The news from David Jones comes a day after Kmart reported a similar incident. It said that in early September, the personal details of its online customers, including customer names, email addresses, home addresses, telephone numbers, and product purchase details were stolen as a result of its website being hacked.
Kmart said it has now employed IT forensic investigators to look into the matter.
The commonality between the breached websites of the two retailers is that they both run on IBM-owned platforms. In February, David Jones announced it secured a deal with IBM to develop a cross-channel retail platform. Meanwhile, ZDNet has identified IBM as the provider of Kmart's website based on an error due to a misconfigured page on its site.