Don't change. Transform, via portals

Transforming a company typically requires several years, a couple of management changes, and a significant cash investment. But as many companies have learned, there is a less expensive approach: start by building a portal.

Transforming a company typically requires several years, a couple of management changes, and a significant cash investment. But as many companies have learned, there is a less expensive approach: start by building a portal. That's the message AMR's Bruce Richardson got after learning