Western Australia's Department for Child Protection (DCP) has signed on Fujitsu to support its PeopleSoft CRM system in a deal worth AU$10 million.
The DCP has a network of social workers across the state working to provide care for children in need and their families.
Contract length is five years, and the deal was awarded through a tender process. The service provider has already been working with the DCP for 10 years on a number of other IT projects.
One of the key reasons Fujitsu received the contract was for its ability to resource large scale, application specific support in Western Australia.
"We deliver some of the most critical statutory services for the community in Western Australia," DCP Executive Director for Metropolitan Services in Western Australia Cheryl Barnett said in a statement. "Our staff require a high level of skill, commitment and resilience."
"Their effectiveness is underpinned by critical technologies."
With Fujitsu on board to support the PeopleSoft CRM system, DCP will have support for its remote workforce, Barnett said.