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Gartner: Unified comms 'greatest scam since Ponzi'

Analyst firm says unified communications is really a myth and slams UC because the technology has no clear definition and is out of date.

Unified communications represents little more than a bundle of the various things vendors want to sell companies, a Gartner analyst has claimed.

Nick Jones told an audience at last week's Gartner Symposium in Sydney that "unified communications"--which Wikipedia defines as the "integration of real-time communication services... with non-real-time communication services"--had no really clear definition and was the "greatest scam since Ponzi", according to a report in Computerworld Australia.

He also said consumer services such as Skype and Twitter had already made business-focused unified communications services redundant.

Read more of "Gartner: Unified comms 'greatest scam since Ponzi'" at ZDNet UK.