Business
Gartner: What CIOs must do in 2003
Next year's priorities should be continued cost-cutting and championing of Web services and instant messaging, according to research
Chief information officers are guardedly optimistic for the next year but still have much to do to raise the credibility of the IT function in organisations and deliver value to their businesses. Among their priorities should be continued cost-cutting and championing of Web services and instant messaging (IM), according to Gartner Group.
The industry analyst has come up with a top 10 New Year's resolutions list (below), which draws on a survey of IT users and a Gartner Dataquest poll of suppliers.
Gartner's 10 'must do' chief information officer resolutions:
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- Switch off at least 10 percent of legacy systems in 2003
- Prepare for some of your IT suppliers to consolidate or cease trading
- Create an IS organisation marketing initiative
- Create a 'real-time enterprise' (RTE) vision and roadmap -- then sell it to the leadership team
- Pilot two key RTE technologies: Web services and IM
- Set a timetable for renegotiating supplier contracts
- Establish leadership coaching and mentoring for CIOs and IS leaders
- Revise retention and recruitment strategies for key skills
- Understand and prepare for the impact of offshore sourcing
- Prepare to implement simultaneous security and transparency
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