[Update] Some users still cannot log into Skype today despite following the instructions below. Skype has just released an update for Windows users, which you can download here.
The Mac update will be available tomorrow (May 27); users are asked to follow Skype on Twitter and Facebook for updates on the upcoming fix.
No new solutions are available for Linux users at the moment. The instructions for a manual update (as outlined below) should do the trick for you, according to Skype.
Instructions from Skype to fix sign-in problems:
Windows
- Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
- Type the following and click OK.
%appdata%\skype- Locate and delete the file shared.xml.
- If you cannot find this file:
- Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
- Type the following and click OK.
control folders- In the View tab, ensure that Show hidden files and folders is enabled.
- Repeat steps 1-3.
- Restart Skype.
Mac
- Open Finder and locate the following folder:
~/Library/Application Support/Skype- Delete the file shared.xml.
- Restart Skype.
Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.
Linux
- Go to the following folder:
/home/YourLinuxUserName/.Skype- Delete the file shared.xml.
- Restart Skype.
Remember: The Skype folder is a hidden folder - please check Show hidden files in your file browser to view and access it.
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