IBM is not breaking new ground. Kace has pioneered the systems-management appliance market with its KBOX Systems Management Appliance, designed to help small and medium-sized businesses build helpdesks, along with software-only competitors LANDesk with IT Service Management and Service Desk products, and Symantec-owned Altiris with its Client Management, Asset Management and ServiceDesk suites.
The Tivoli appliances are also up against systems-management software from rival HP; according to research house Datamonitor, IBM leads the enterprise systems-management market with "very advanced features and IT concepts", while HP has a larger presence in the SME market.
The Tivoli Foundations Application and Service Manager appliances package standard Tivoli software into a box, an approach that allows quicker deployment in organisations with few available IT staff and cuts support costs and configuration time, according to IBM's Tivoli enterprise sales and strategy manager Mark Fieldhouse.
For more, read "IBM launches systems management in a box " on ZDNet UK.