Consumer service revenues for telecom providers in the US are expected to deteriorate over the next several years, falling to $106.7 bln in 2009 as decreasing revenues for voice services and dial-up outweigh revenue increases for both cable TV and broadband services, reports In-Stat. Broadband, however, will be a significant revenue growth generator, with market penetration growing from 28.6% of the population in 2004 to nearly 50% by the end of 2009, the high-tech market research firm says. With $13.7 bln in broadband revenues in 2004 versus $10.9 bln in dial-up revenues, broadband has already outpaced dial-up as a revenue-generating opportunity. Total consumer spending on communication services, including local voice, long distance, cable TV, dial-up, and broadband was $114.8 bln in 2004. By 2009, broadband services will generate $15 bln more per year than dial-up. 35% of respondents currently purchase multiple services from a single provider.
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