Analyst firm, Horses for Sources, introduced a new concept, called "painsharing," that seems appropriate to mention in the context of IT failures.
Here's their description:
We’ve deployed an air-tight methodology for placing those pesky providers in their true position in industry, based on their acumen to serve up fluffy puff, correlated by their expertise in messing up all their client engagements:
Although painsharing is a satirical April Fools joke, it is quite applicable to our IT failures corner of the world. The level of truth here makes me weep with sadness.