Fasthosts - which, as the name suggests, does hosting, but also business ADSL - has suffered a major hack attack at its Gloucester HQ. The cops have been called in, but the company is now urging its customers to change their passwords just in case.
Over to the victim:
As the breach could relate to Fasthosts customer data, in line with our established practice of protecting the interests and privacy of our customers, Fasthosts has subsequently reviewed and updated its security and worked with external security experts to ensure that all data held by Fasthosts is secure.
As a precautionary measure, Fasthosts has asked its customers to update their passwords. This includes their control panel, email, FTP, and database passwords, all of which can be changed via the customer control panel. Fasthosts has now implemented customer password encryption to further protect customer data.
Fasthosts has established procedures for dealing with any issues that could impact its customers, including promptly notifying all relevant authorities. A system-wide external security audit has removed the vulnerability that led to the recent network intrusion and enhanced the overall security appropriately. Fasthosts considers that its practices and procedures are up to date, and represent good practice in continually protecting the security of its customer data, and the company remains fully confident in its ability to do so.
Fasthosts apologises for any concern or inconvenience caused to its customers as a result of the security review.
As well it should!