Not all of my VoIP blogger colleagues get turned on by network IP performance measuring tools. I mean, packet analysis is not the "sexiest" part of the IP phone resolution.
At the IP Telephony show in San Diego last week, I was given a preview of Qovia's new edition of its IP Telephony Manager.
Due for release by the end of this year, Version 3.0 has significant improvements in network, device, telephony application, and especially, call-stream analysis.
The most vital enhancement, however, has to be in IP Telephony Manager's reporting capabilities.
Reports like the one I show you at the top of this post- a way to correlate peaks in traffic and demand with slides of quality-quantifying MOS (Mean Opinion Score) metrics into risky territory. Reports that then spit out enough info to let top admins make network tweaks that may be necessary to improve call quality.
Yet rather than just prepackaged, templated reports with limited customizability (if that's not a word it ought to be), 3.0 offers the option of modifying reports based on traditional analytic metrics, or even allows users to work with this data to create their own reports.
Once these reports are created, they-as well as the stock reports, can easily be exported to Excel or PowerPoint for further number crunching or presentation purposes.