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NAB's transactional woes continue

National Australia Bank (NAB) customers are facing a second day of transaction and payment delays as the bank struggles to catch up with the backlog caused by the ongoing system issue holding up transactions.
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Written by Luke Hopewell on

National Australia Bank (NAB) customers are facing a second day of transaction and payment delays as the bank struggles to catch up with the backlog caused by the ongoing system issue holding up transactions.

Many NAB customers awoke yesterday to find their bank balances missing funds that had been held up yesterday, including payments from employers and Centrelink.

The Australian Financial Review reported this morning that the issue was caused by corrupted data on the bank's core banking platform.

Sam Plowman, executive general manager for Direct Bank at NAB told ZDNet Australia today that the bank had teams working "around the clock" to rectify the issue.

Plowman said that NAB was trying to get on top of the delayed transactions that were missed overnight, and added that yesterday was "one of the worst days ever".

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