In the post, Nimbula launches Director V1.5 as a "cloud operating system", I suggested that customers ask a number of questions prior to engaging with Nimbula. Most of the questions centered on third party support. Company representatives quickly responded wanting to address my questions.
- Which system suppliers have tested this software and will offer support when Nimbula Director is managing their systems?
- Which system features of what systems from what vendors will be supported by this software? Companies pay a premium for these advanced features and would be unhappy if these features were either ignored or used badly by Nimbula Director.
- Which operating system suppliers will offer support of their operating system when run in a virtual machine supported by Nimbula Director? Customers might be unhappy if they’re told “please reproduce these problems on a physical machine before submitting problem reports.”
- Which database management systems will be supported under what operating systems running in one of Nimbula’s virtual machines? As with operating system problems, customers are likely to be upset if their database supplier appears less than helpful because they’ve never had a chance to test their software working under Nimbula’s Director.
- Which development tools will be supported in this environment?
- Which storage suppliers will support their storage servers in this environment?
- While Nimbula often presents that the founders where involved in the development of Amazon’s EC2, no claim is made that it is compatible with Amazon’s software. Will it be wise for an organization to re-architect their applications and workflows to work with Nimbula Director and, thus, be locked into Nimbula’s environment.