Oracle has unveiled six new Retail Cloud Services designed to help retailers capitalize on modern business opportunities.
Announced on Wednesday, the Redwood City, CA.-based firm said six new cloud solutions have been added to the company's retail cloud portfolio. Stemming from MICROS Retail solutions, acquired by Oracle last year, the new cloud services are designed to assist retailers in the management of e-commerce applications, customer engagement, the stock chain, ordering and brand compliance.
"As technology and consumer expectations reshape the traditional shopping experience, IT departments must rapidly introduce new business capabilities while maintaining existing systems. Oracle Retail Cloud Services help retailers to ensure uptime and efficiency of key operations, while providing consistent, immediately available upgrades -- enabling internal IT groups to focus on differentiating the customer experience and driving growth," the company said.
Oracle's subscription-based Retail Cloud Services portfolio's latest update includes six new services:
- Oracle Retail Brand Compliance Management Cloud Service: streamlines and automates operations required to grow and improve private-label merchandising operations.
- Oracle Retail Customer Engagement Cloud Service: provides customer analysis, gift registry capabilities, and loyalty program and campaign management tools.
- Oracle Retail Open Commerce Platform Cloud Service: an e-commerce solution that includes features such as search engine optimization, site search, and personalization capabilities required to build e-commerce traffic.
- Oracle Retail Order Broker Cloud Service: real-time visibility of available inventory across retail channels and distribution centers.
- Oracle Retail Order Management System Cloud Service: provides online shoppers and call center agents with real-time visibility into ordering and stock levels.
- Oracle XBRi Cloud Service: equips retailers to detect, investigate, and reduce losses from fraud and noncompliance.
Jill Puleri, senior vice president and general manager of Oracle Retail said:
"The new Oracle Retail Cloud Services help eliminate the time and cost constraints that too often hamper retailers' ability to respond to new opportunities for growth. Just as important, Oracle Retail Cloud Services allow retailers to focus on their business and work on strategic projects that add value to the business."
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