The 99.99 uptime guarantee covers Rackspace's OpenStack application programming interface (API). Rackspace OpenStack private cloud service also includes optional automation and application lifecycle management tools.
For Rackspace, the private cloud release comes a week after the company said that it will remain independent. Rackspace had been evaluating strategic alternatives including mergers. The plan going forward is to differentiate Rackspace with service and expertise in OpenStack deployments.
Darrin Hanson, vice president of Rackspace Private Cloud, said that the new release and the corporate moves weren't related. Development of Rackspace's private cloud release had been in the works for months.
The corporate developments didn't prevent Rackspace from winning corporate logos, said Hanson. The larger ask was for uptime guarantees. "We've spent months making improvements to the architecture and delivering a stable scalable product we were willing to stand behind," said Hanson, who added that OpenStack has matured, but enterprises wanted SLAs. "The enterprise wants to know that OpenStack is ready for production workloads and whether you have skin in the game."