Rupert Goodwins' Diary

Tuesday 30/04/2002From the land of the giant debts, Telewest is still out there battling on. Its latest offer is 512kbps cable broadband for £13.

Tuesday 30/04/2002

From the land of the giant debts, Telewest is still out there battling on. Its latest offer is 512kbps cable broadband for £13.50 a month, for three months. If you like it, you then go onto the standard tariff of £25 or £30 (depending on whether you take other Telewest services).

Good stuff, eh? Well, not if you read the newsgroups where -- surprise! -- the whingers are out in force. "I've had to put up with their service for years at full price, why don't I get the price cuts?" is a typical moan. The same people complain that Telewest's experimental 1 megabit per second service is confined to Scotland, and even get a few pre-emptive grumps in that it might cost a bit more when it becomes available.

No doubt they'll also complain that technical support gets a little worse when Telewest has to get rid of a thousand staff or so, in order to survive while servicing a few billion quids' worth of debt. I wouldn't mind if any of them showed the ability to read a balance sheet and work out what's actually going on with the company's cash flow.

It would be a lot of fun if someone put up a multiuser business game where the something for nothing crowd could show exactly how they'd run a large cable company under those conditions. There could be a league table, and people could get charged a monthly fee proportional to their success in making things work. Rearrange the following words to make a well known phrase or saying: money, your, put, where, mouth, is, your.