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Service Stream adopts Microsoft cloud-based software services

Service Stream has deployed Microsoft Office 365 communication and collaboration tools to 1,400 staff members across Australia.
Written by Spandas Lui, Contributor on

Network services company Service Stream has rolled out Microsoft Office 365 to 1,400 staff members as part of its communication and collaboration tools overhaul.

The company is known for its work with the National Broadband Network (NBN) through a contract with Telstra.

Service Stream has taken on the cloud-based subscription software suite, because Office 365 complemented its overall IT strategy in terms of scalability and uptime, according to the company's CIO Craig Wishart.

Microsoft's Melbourne-based partner Kloud helped Service Stream shift over to Office 365, and the network services company has been using the platform since September. A number of audio and video platforms were consolidated into Microsoft Lync, which, according to Service Stream, will save the company more than AU$100,000 per annum.

The company said that employees across different offices around the country are relying less on email communication with each other, thanks to the new communication tool. It also praised SharePoint Online as a valuable collaboration service for content management and sharing.

Microsoft Office 365 also aids Service Stream in offering up bring-your-own-device (BYOD) options to employees, according to Rudakov.

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