Singapore Do Not Call Registry: 1,500 complaints since January

Since taking effect last month, there have been 1,500 valid complaints from the public against 580 organizations, and the Personal Data Protection Commission (PDPC) has already censured multiple companies.

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Singapore adds Do-Not-Call 'exemption' for firms with existing customers

[UPDATE] "Exemption order" will allow businesses to send text or fax messages to their existing customers on related products and services, without the need to first check if the customers are listed in the Do-Not-Call Registry.

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Singapore's Personal Data Protection Commission (PDPC) has issued a warning that it will not hesistate to take action against organizations breaching the Do Not Call (DNC) Registry, which came into effect last month.

So far, it has already received 1,500 valid complaints from the public against 580 organizations, the PDPC said in statement. The organizations are from sectors such as private education, property, banking & finance, retail, insurance and telecommunications. Complaints relating to suspected unlicensed money-lending activities have also been referred to the police.

The PDPC is also investigating a recalcitrant organization, with a view to prosecution, for continuing to send  multiple unsolicited telemarketing messages to numbers listed in the DNC Registry despite being warned.

Since the DNC Registry kicked into effect on January 2, 2014, companies are required to check that the numbers they send marketing text messages or calls to are not on the list. So far a total number of 1,800 organizations have registered and performed checks on more than 55 million telephone numbers.