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SugarCRM on demand

Upstart SugarCRM is entering the on-demand, hosted application space--currently led by Salesforce.com--with its open-source CRM application distribution.

Upstart SugarCRM is entering the on-demand, hosted application space--currently led by Salesforce.com--with its open-source CRM application distribution.

Red Monk analyst James Governor says that SugarCRM could force its competitors to cut costs and accelerate innovation:

"SugarCRM doesn't have to have large percentage in the market to be a success or threat to Salesforce. It's like a personal trainer for proprietary vendors--knocking on the door and saying, 'You're fat, get out of bed.'"