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TSA mismanaged Unisys contract, IG report says

Under pressure from DHS' inspector general, TSA fired Unisys, improved management practices.
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Written by ZDNet UK on

The Transportation Security Administration badly bungled project management of a $1 billion contract for the Information Technology Managed Services program, the Dept. of Homeland Security's inspector general reported recently, says Federal Computer Week. "The original funding is almost exhausted but many airports still do not have basic information technology and a telecommunications infrastructure," the report said. Contractor Unisys did some bad things on the contract, including:

... performing work numerous times under the ITMS contract without receiving authorizations from TSA’s contracting office to proceed. Among the most glaring evidence of mismanagement it presents is that 83 percent of the contract’s spending ceiling had been spent in less than half of the allotted time for the contract.

 

It was only under pressure from IG Richard Skinner that TSA implemented best management practices.

Under a new bridge contract with Unisys, Skinner wrote that TSA has implemented sound business practices and addressed the weaknesses that the IG’s office identified in an earlier draft audit report. The bridge contract allows TSA to retain equipment leased under the initial ITMS contact and supports the agency’s transition to competitively awarded new business opportunities, according to the IG’s report.

But, AP reports, Unisys says it did an outstanding job, at times even winning performance awards. 

Unisys Corp. said it met requirements for the $1 billion contract and "in some cases, exceeded them to earn a performance award." ... Unisys said that it rolled out state-of-the-art technology, including servers, personal computers, network infrastructure, cell phones and wireless e-mail devices.

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