University SA goes IP telephony with NEC

The University of South Australia has made the decision to ditch its existing telephony network and move to IP telephony with NEC, replacing 6500 extensions over the next 12 months.

The University of South Australia has made the decision to ditch its existing telephony network and move to IP telephony with NEC, replacing 6500 extensions over the next 12 months.

The new IP phone system is set to integrate with Microsoft Exchange, including Active Directory and support for Exchange Voicemail.

NEC's IP telephony system will also support softphone calls from laptops, PCs and smartphones.

According to the university's deputy director of technology services Stephen Stone, NEC's integration capabilities helped the company get it over the line for the deal.

"NEC was chosen because it offered the best value for money and integration capabilities with the University's Exchange Email platform and its corporate directory," Stone said today in a statement.

The university is also set to run NEC's Q-Master contact centre program which will run, automate and track calls around the university.

The university was previously using a self-maintained Ericsson TDM system.

The university declined to comment on the size of the deal.