Tech
Unwanted new jeans UI feature
Yesterday, for the third time in abouta month, I set off the anti-theft alarm upon entering and leaving a Targetor Walgreens store. No, I haven't turned to a life of petty crime,so I was puzzled and frustrated by my newfound skill. Last night,through deductive reasoning, I realized that I had bought a couple of newpairs of jeans at the Gap last month, and they had those nasty sewn-insecurity tags. Obviously, this is what was setting off the storealarms.This is a very bad idea, especiallywithout some kind of consumer notification. I've seen the tags occasionallyon coats, even some shirts...but who actually checks out the tags in apair of jeans? It's not like I need to read the wash instructions! It would have been helpful for the clerks at the store to mentionthat there was such a tag in these jeans. Apparently the Gap is evenputtingthese tags in the jeans at theirOld Navy stores, presumably because theft of US$20 jeans is rampant inAmerica.Sometimes changing the UI on the installedbase is a serious retraining issue. :)
Yesterday, for the third time in about
a month, I set off the anti-theft alarm upon entering and leaving a Target
or Walgreens store. No, I haven't turned to a life of petty crime,
so I was puzzled and frustrated by my newfound skill. Last night,
through deductive reasoning, I realized that I had bought a couple of new
pairs of jeans at the Gap last month, and they had those nasty sewn-in
security tags. Obviously, this is what was setting off the store
alarms.
This is a very bad idea, especially without some kind of consumer notification. I've seen the tags occasionally on coats, even some shirts...but who actually checks out the tags in a pair of jeans? It's not like I need to read the wash instructions! It would have been helpful for the clerks at the store to mention that there was such a tag in these jeans. Apparently the Gap is even putting these tags in the jeans at their Old Navy stores, presumably because theft of US$20 jeans is rampant in America.
Sometimes changing the UI on the installed base is a serious retraining issue. :)
This is a very bad idea, especially without some kind of consumer notification. I've seen the tags occasionally on coats, even some shirts...but who actually checks out the tags in a pair of jeans? It's not like I need to read the wash instructions! It would have been helpful for the clerks at the store to mention that there was such a tag in these jeans. Apparently the Gap is even putting these tags in the jeans at their Old Navy stores, presumably because theft of US$20 jeans is rampant in America.
Sometimes changing the UI on the installed base is a serious retraining issue. :)
Originally by Ed Brill from Ed Brill on February 21, 2006, 4:44am