Your cable broadband provider may also be your VoIP provider.
Here's betting some future lucky pennies that if they are not your VoIP provider, they sure want to be.
That brings us to Whaleback Systems. You don't need to know them, but I do. They are a broadband Managed Service Provider, as well as the developer of one of the first business phone solutions built for broadband from the ground up.
Whaleback made a big announcement today. No, it was not at the telephony-centered NXTcomm show in Chicago where I am at, but at a conference in Orlando, Fla., put together by the SCTE. A group I've known since my days writing for tv tech, SCTE is the Society of Cable Television Engineers.
So why are we here? Well, Whaleback took the wraps off a program to enable cable operators to fast-track VoIP. This is a package that features Whaleback's CrystalBlue (just mind-associated on "Crystal Blue Persuasion," reference to which dates me as older than you) Voice Service. This CrystalBlue is a 50-point bundle of features and technologicial capabilities that includes a bunch of under-the-hood technological enablements that- bottom line, makes it a jell of a lot easier for cable broadband services to deploy VoIP.
Various modules of CrystalBlue simplify systems management, boost call quality and optimize system performance.
Another part of the Whaleback solution is something called OrcaVision (orca=whales, whales-Whaleback, get it, huh, huh?), which includes diagnostic tools that enable when the voice quality of a VoIP call goes down the you-know-what, and corrective action is needed right now.