Wireless@SG still 'growing'
Singapore's free wireless Internet service, Wireless@SG, is still seeing new sign-ons, according to the government and local operators.
In fact, the number of subscribers exceeded the Infocomm Development Authority's (IDA) initial target of 250,000 by the end of 2008, hitting a million by the time, a spokesperson from the statutory board told ZDNet Asia.
The IDA said the service, spread over 7,500 hotspots around "high-traffic areas" across the island, now supports some 1.2 million users, "and this number continues to grow every month".
The government-initiated free Wi-Fi service was launched in 2006 as part of the country's iN2015 infocomm masterplan.
It is operated by local wireless operators, iCell Network, QMax Communications and SingTel, and users can log onto the network with accounts from any of the three.
Ken Chua, iCell CEO, said the operator is seeing an average of 400 new subscribers per day on its network.
A SingTel spokesperson said its network has some 600,000 registered users, and noted that this base has grown three times since the service was started two years ago.
The IDA also said Wireless@SG's users are clocking longer hours of usage on the service, from an average of 2.1 hours per user each month as at December 2006, to 4.2 hours in December 2008.
Chua said iCell's network relayed 16,279 GB of data for the month of February this year.
Registration woes for some tourists
But some foreigners have complained about Wireless@SG's registration process. In a previous blog post, a user said he found it difficult to sign-up for the service.
The IDA said tourists can get help at Changi Airport's information counters, and noted that foreigners make up between 23 to 26 percent of sign-ups. Links to registration pages can be found on its Web site.
A spokesperson from the Singapore Tourism Board (STB) told ZDNet Asia in an e-mail, the STB does not "actively market" the Wireless@SG service, but has included information on signing up on its Web site.
Pepper said Boingo routes its users "through a higher bandwidth network".