Workers are increasingly more likely to trust artificial intelligence than their manager, according to an Oracle and Future Workplace survey.
Oracle and Future Workplace, a research firm that focuses on human resources, surveyed 8,370 employees, managers and HR executives from 10 countries about AI. The findings are notable on a few fronts:
- 64% of people would trust a robot more than their manager.
- Half of respondents have turned to a robot instead of their manager for advice.
- 89% of workers in India and 88% of respondents in China are more trusting of robots over managers.
- In France, 56% of workers were more trusting of robots over managers, with the UK at 54% and US at 57%.
- 56% of men have turned to AI over their managers and 44% of women have.
- 82% of people think robots can do things better than managers. Key wins for robots are providing unbiased information, maintaining work schedules and managing a budget.
- But 45% of respondents said managers can understand their feelings better than AI and 33% are better at coaching.
- 34% of respondents want a better user interface to AI at work.