77% of broadband customers are satisfied with their Internet service provider. Over one-half say they are satisfied with the customer service personnel and nearly 50% say the same about the quality of their broadband transmission.
77% of broadband customers are satisfied with their Internet service provider. Over one-half say they are satisfied with the customer service personnel and nearly 50% say the same about the quality of their broadband transmission. Comparatively, only 37% tell Yankee they are satisfied with the speed of their high-speed Internet connection and the value of their broadband service for the money, respectively.
Telstra outage caused 1,400 Triple Zero calls to fail: ACMA
Telstra's May fibre outage meant 1,433 Triple Zero calls did not get through to the emergency services operator, the ACMA has revealed.
The Apple iPhone XR starts at AU$1,229 from Apple Australia, and is priced between AU$84 to AU$199 from Telstra, AU$60 to AU$105 from Optus, and AU$65 to AU$203 from Vodafone. ...
Telcos flailing against tide to turn into dumb pipes
Streaming, 5G, and thoughts and prayers are being deployed by telcos to be anything other than bit handlers.
Google ponders the shortcomings of machine learning
Scientists of AI at Google's Google Brain and DeepMind units acknowledge machine learning is falling short of human cognition and propose that using models of networks might be a ...
Ericsson: 5G a 'commercial reality' as networks sales rise
Ericsson has reported net sales of 54 billion SEK for Q3, up from 49 billion SEK last year.
Government should have better Telstra USO info: Audit committee
The joint audit committee wants more information across cost savings and the number of phone services being provided by Telstra under the USO, as well as Telstra's net costs in supplying ...
Illegal file-sharing: You can't get away with blaming a family member, says top court
Shifting the blame onto a family member for illegal file-sharing on your internet connection is not good enough without specifics, says EU's top court. ...
KT clinches 700 billion won Korean national emergency network contract
South Korean telecommunications carrier KT has picked up a 700 billion won ($617 million) order to build the nation's LTE-based emergency network.
Audit committee suggests Telstra Health contract termination over cancer screening register delay
The Department of Health should consider terminating its AU$220 million contract with Telstra Health over delivering the long-delayed national cancer screening registers, the ...
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