Microsoft brings back coopetition: Salesforce partnership part of bigger plan
Microsoft's alliance with Salesforce announced mid-November surprised a lot of industry watchers - and customers - but if you follow Microsoft, you can see that this is a continuing step in the evolution Microsoft's mission.
Pictures at an Oracle Exhibition: OpenWorld 2019
Oracle OpenWorld 2019 was a culmination of the earliest stages of a breathtaking transformation at Oracle and the beginning of a new phase in their growth and relationships with customers, prospects, other companies and the world at large. Is this a good thing?
CRM Watchlist 2019: The big engines that could (Part 2B, Microsoft)
Microsoft, another of this year's CRM Watchlist winners, is perhaps the most complex of all because of the clarity of their vision and because they are dedicated to carrying it out - from products/services and partnerships to corporate social good. Here's how it all works.
CRM Watchlist 2019 winners: The big engines that could part one -- Infor and SAP
SAP and Infor won the CRM Watchlist 2019 -- and they did so with some power. They both have some similar and some very very different reasons for their victory, but a victory nonetheless. SAP won, and they win more often than not, and here's why. Infor won, and they won for some truly distinctive reasons for their impact. Why? Read on.
The great UK rail disruption: How Virgin Trains restored order from chaos
Virgin Trains, a ServiceNow customer, is undergoing transformation like so many industries. Where it differs is with its team, its perspective, and its success. Listen to John Sullivan, Virgin Trains CIO tell you about it. You will learn something.