Phil Fersht

Phil Fersht, a former ZDNet blogger, is an acknowledged and well-recognized industry analyst and advisor across Business Process Outsourcing (BPO) and IT services worldwide, having lived and worked extensively in Europe, North America and Asia as an advisor, consultant and industry analyst in Business Process Outsourcing and offshoring (F&A, Procurement and HR), IT outsourcing and offshoring management services for 13 years. During this time, Fersht has served as an advisor on over 40 outsourcing engagements and has a vast network of senior executives within both supplier and buy-side organizations.</p> <p> Phil has previously served as a senior executive for Deloitte Consulting

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