Popular tablet POS system adds QuickBooks integrationThe solution now populates the accounting application with retailers' up-to-date store data.November 18, 2013 by Heather Clancy in SMB
Salesforce Desk.com beefs up analytics, reporting featuresThe customer support application for small companies now includes 12 pre-populated reports that track agent and help desk performance.November 15, 2013 by Heather Clancy in SMB
Zoho adds sophisticated management, customization featuresThe small-business apps provider thinks enterprise with enhancements for managing territories, integrating deeper with social media and adding custom modules.November 14, 2013 by Heather Clancy in SMB
Insurance firm streamlines workflow with Citrix ShareFileWhile paper is still a big part of the insurance industry, Mission Benefits -- a 10-person employee benefits firm -- strives to make its workflow as digital as possible.November 13, 2013 by Heather Clancy in SMB
Seattle pastry shop simplifies operations recipe using ShopKeepDetailed reporting, responsive customer service and time-clock integration are three of the features that were most valuable to The Confectional, a baker of specialty cheesecakes.November 12, 2013 by Heather Clancy in SMB
Cloud-hosted help desk service Freshdesk adds voice featuresThe service now allows small businesses to support customers through multiple channels, including email, social media, community forms and phone.November 12, 2013 by Heather Clancy in SMB
Pertino creates cloud-hosted network services storeSmall companies can access the startup's software-defined networking (SDN) technology for as little as $29 per month for up to 10 devices.November 11, 2013 by Heather Clancy in SMB
Exact Online tackles small-business ERP in the cloudFocused on manufacturers and wholesale distributors, the service integrates seamlessly with QuickBooks. November 7, 2013 by Heather Clancy in SMB
E-commerce provider Volusion touts multichannel integrationClose ties to Amazon have helped the platform attract 40,000 active business customers. Moving forward, deeper mobile support will be a primary focus.November 6, 2013 by Heather Clancy in SMB
GoDaddy's latest acquisition beefs up online invoicing capabilitiesThe cloud services giant's fifth buyout in 15 months — centered on Ronin — helps beef up its financial management services.November 5, 2013 by Heather Clancy in SMB
Tips for sprucing up local online marketingThe new Don'tLeakLeads resource from online marketing automation company ReachLocal helps SMBs figure out where online prospecting efforts fall short.November 4, 2013 by Heather Clancy in SMB
Does your SMB use hot spots a lot? AnchorFree's VPN shields your dataMore than 150 million users have downloaded HotSpot Shield VPN, which has been repriced for small companies with up to 50 employees.November 4, 2013 by Heather Clancy in SMB
How much does outdated technology hurt SMB competitiveness?Putting off investments in new PCs and other infrastructure may save money in the short term, but research suggests sticking with older technology may hurt a small company's credibility with employees and customers.October 31, 2013 by Heather Clancy in SMB
MineralTree encourages small businesses to rethink how they pay their billsThe service provider is teaming with banks to automate payments, eliminating the need to write checks.October 30, 2013 by Heather Clancy in SMB
SAP partner builds up cloud practiceOver the past two years, Wharfedale Technologies has built up a series of migration and deployment services focused on moving SAP applications, including HANA, into private and public cloud infrastructure.October 30, 2013 by Heather Clancy in Cloud