Finance
Study: Online banks a flop in U.K.
The poor availability of online banks' Web sites is letting down customers, according to a study published this week by Web site performance monitoring company Site Confidence. Analysts said this poor service could deter many customers and lose business for the banks.
The poor availability of online banks' Web sites is letting down customers, according to a study published this week by Web site performance monitoring company Site Confidence. Analysts said this poor service could deter many customers and lose business for the banks. They added that there are lessons from these findings for Web-enabled firms in all sectors. Full story. --Christian Heynes, IT Week